Bengal Win Terms & Conditions — Full User Guide

By accessing Bengal Win's website, mobile app, or any other digital platform, you automatically agree to these terms and conditions. These terms constitute a legally binding agreement and apply to your use of any service on the Bengal Win platform.

Bengal Win operates under an international gaming licence. These terms and conditions shall be interpreted in accordance with the applicable international legal framework. If anything is unclear, please contact the Bengal Win customer support team.

These Terms & Conditions apply to users in Bangladesh and other countries where online betting is permitted by law. Accessing Bengal Win services from countries or regions where online gaming is prohibited or restricted is entirely at your own risk.

To open an account with Bengal Win, you must meet the following requirements:

• You must be at least 18 Years years of age.
• You are not a resident of any country where online betting is completely prohibited.
• Each individual may only One Account open.
• All information provided at registration must be truthful, accurate, and complete.
• You must use a mobile number and payment method registered in your name.

For account verification, Bengal Win may request a copy of your National ID (NID), passport, or driving licence. Withdrawals may be put on hold until verification is complete. This process is in place to protect our players.

Keeping your account password and login credentials confidential is your responsibility. If your account security is compromised, notify Bengal Win's customer support immediately.

Bengal Win offers a range of bonuses and promotions. Each bonus comes with its own terms and conditions, which must be followed.

Welcome Bonus: A 100% bonus is available on your first deposit. To withdraw this bonus, specific rollover requirements must be met — typically 5 to 10 times the bonus amount in wagers.

• After claiming a bonus, the rollover requirements must be met within the specified time limit.
• Bets placed with bonus balance must have minimum odds of 1.5 or higher.
• You cannot activate another bonus while one is already active.
• Rollover requirements may apply to winnings from free bets.
• Expired bonuses will be automatically cancelled.

To claim a bonus using a promotional code, the code must be entered at the time of registration or before making a deposit. Adding a code afterwards is generally not permitted.

Bengal Win supports the most popular mobile banking methods in Bangladesh. The following policies apply to all deposits and withdrawals:

• Minimum Deposit: ৳500 BDT.
• Minimum Withdrawal: ৳500 BDT.
• Maximum Daily Withdrawal: Determined by account tier.
• Withdrawal requests are typically processed within 1 to 24 hours.
• It is recommended that the same payment method be used for both deposits and withdrawals.
• Withdrawals to third-party accounts are strictly prohibited.

Bengal Win does not cover any bank fees or transaction charges. Any charges applied by your mobile banking operator are the responsibility of the user. If any transaction appears suspicious, Bengal Win reserves the right to place it on hold pending verification.

Please familiarise yourself with the following rules before placing any bets on Bengal Win. These terms and conditions apply to all types of betting.

• Once a bet is confirmed, it generally cannot be changed or cancelled.
• Bets placed before an event begins will be refunded if the event is cancelled for any reason.
• For bets affected by connection issues during live betting, Bengal Win's decision is final.
• Bengal Win sets the maximum stake per bet, and this limit is subject to change.
• There is a maximum win limit per event. Any amount exceeding this limit will not be paid out.

Bengal Win reserves the right to void any bet suspected of involvement in match fixing or result manipulation. Accounts may be temporarily suspended for investigation if any betting irregularities are suspected.

The following activities are strictly prohibited on the Bengal Win platform. Violations of these Terms & Conditions will result in serious action.

• Creating multiple accounts to take advantage of bonus offers.
• Using the platform for money laundering or processing illegal funds.
• Registering using a false identity or someone else's identification documents.
• Systematically placing bets to circumvent bonus terms (bonus abusing).
• Selling, transferring, or allowing a third party to use your account.
• Attempting to hack or unauthorisedly modify Bengal Win's software.
• Placing bets using automated software or bots.

Bengal Win believes betting should be an enjoyable activity — never a source of problems. That's why we treat responsible gaming as an integral part of our terms and conditions.

The Bengal Win platform offers the following responsible gaming features:

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Betting Limit: Set a maximum bet amount for a given time period.
• Cooling-Off Period: Temporarily suspend your account for a set period.
• Self-Exclusion: Request a long-term account closure.

If you need help breaking free from a betting addiction, please reach out to our customer support team. We're here to help, without judgement. For more information, Responsible Gaming View page.

Bengal Win's detailed policy on the collection, use, and storage of your personal data is available separately Privacy Policy page. Reading that alongside these Terms & Conditions is mandatory.

In short, Bengal Win does not sell your information to third parties. Your data is used solely for providing services, verification, and meeting legal obligations. Your information is kept secure through SSL encryption and two-factor authentication.